Position Summary:

We’re looking for a highly organized, detail-oriented Payroll and HR Administrator to support Blackbird Health’s Payroll and People Operations. This role reports directly to the Director of Accounting and partners closely with the Head of People to ensure accurate, timely payroll and a smooth employee experience. This role is responsible for accurate payroll processing, maintaining compliance with payroll and HR regulations, supporting benefits administration, and providing general HR operational support. The ideal candidate is proactive, reliable, and capable of working in a fast-paced, multi-state environment. This is a hands-on role that combines payroll operations with HR administrative responsibilities, offering a unique opportunity to learn and grow across multiple function areas: Finance and Human Resources.

Key Responsibilities:

Payroll Administration:

• Process biweekly payroll accurately and on time for W2 employees (hourly and salaried) and 1099 consultants.
• Maintain state and local payroll tax registrations, ensuring compliance for multi-state operations.
• Ensure proper withholding, deductions, and garnishments in accordance with federal, state, and local regulations.
• Maintain accurate payroll records and documentation.
• Respond to employee payroll questions and troubleshoot discrepancies.
• Support year-end payroll activities, including reconciliation and preparation of year-end reporting.
• Prepare and maintain payroll standard operating procedures and policies.
• Manage 1099 contractor invoicing: create and update invoice templates annually and as needed, distribute to managers, troubleshoot issues, and verify pay rate accuracy through regular check-ins.

HR/Benefits Administration:

• Assist with recruiting and onboarding processes, including processing offers, submitting background checks, managing new hire paperwork, benefits enrollment, and offboarding procedures.
• Facilitate new hire transitions by maintaining reporting and models, coordinating pre-onboarding, ensuring both managers and new hires feel supported throughout the onboarding journey.
• Support benefits administration, including open enrollment, employee eligibility, and vendor communications.
• Maintain HRIS and employee records, ensuring accuracy and confidentiality, including processing transitions, updating contracts and reporting structures
• Assist with general HR projects, such as policy updates, employee communications, and compliance audits.
• Provide support for employee inquiries related to payroll, benefits, and HR policies.
• Assist with HR reporting and metrics as needed.

General Administrative Support:

• Process invoices and support ad hoc accounting or HR projects.
• Collaborate with other members of the Finance and People teams to ensure smooth operational workflows.
• Support organizational compliance with HR and payroll regulations.

Preferred Qualifications:

• Associate’s or Bachelor’s degree in Accounting, Finance, Human Resources, Business, or related field (or equivalent payroll/HR experience).
• 2–4 years of experience in payroll and/or HR administration.
• Familiarity with multi-state payroll and tax requirements (Pennsylvania experience a plus).
• Working knowledge of payroll and HR laws/regulations (wage and hour rules, garnishments, PTO, benefits compliance, etc.).
• Experience with payroll and HR systems (ADP, Gusto, Rippling, or similar).
• Proficiency in Google Suite (Sheets, Docs, Gmail).

Preferred Skills:

• High attention to detail and accuracy.
• Strong sense of confidentiality and professionalism.
• Organized, reliable, and deadline-driven.
• Strong written and verbal communication skills.
• Ability to learn quickly, adapt to evolving processes, and support multiple priorities.
• Proactive, resourceful, and solutions-oriented.

What Success Looks Like:

• Payroll is accurate, compliant, and processed on time.
• Employees feel supported and have timely access to payroll and benefits information.
• HR and payroll processes are streamlined, well-documented, and scalable.
• The People team can operate efficiently because this role reliably manages the operational foundation.