Hourly range: 29-$48

About Vanna Health

Vanna Health focuses on reimagining care for individuals with serious mental illness. Our goal is to empower these individuals to lead healthy and meaningful lives by providing physical and mental healthcare support and connecting members to community programs. Our technology-enabled approach, developed by our own team of engineers and designers, in conjunction with the clinical team, ensures our staff and members are well supported.

Vanna delivers in-person and virtual community-based engagement through an interdisciplinary team of coaches and clinicians. We leverage partnerships with existing community resources to facilitate support networks unique to an individual’s needs and location - connecting them to established psychosocial rehabilitation programs, resources for housing, transportation, etc. and various digital engagement opportunities to address members’ needs.

About the Role

Vanna Health is seeking an LCSW who can bring their passion for supporting individuals living with serious mental illness throughout recovery. This role will be focused on coordinating various parts of the recovery journey for our members, including discharge planning, care coordination, and evaluating member eligibility for and enrolling them in various benefit programs. The social worker will also conduct detailed assessments of members and provide supportive counseling when required. This role will be located within the community and at our office located in the Kensington area of Philadelphia.

Responsibilities

• Participate in Vanna outreach efforts at partner CRCs, hospitals, and homeless outreach
• Lead discharge planning for Vanna community members at ERs, CRCs, and hospitals
• Coordinate referrals and support appointment scheduling with local primary care, behavioral health, and other provider types for members
• Provide supportive counseling to members when appropriate
• Conduct detailed assessments of members (ie, suicide assessments)
• Provide appointment reminders to members and ensure that they have the means to attend their appointments, such as transportation
• Assess member needs and support systems, including social determinants of health
• Support member applications with SSI, SSDI, SSA, welfare, housing, Medicaid, and other related applications
• Assist members in accessing transportation by connecting to transportation benefits and providing transportation with Vanna vehicles when required
• Adhere to documentation protocols for discharge planning, application enrollment, care coordination, and other documentation requirements related to responsibilities
• Collaborate closely with the community team, including Team Leader, Vanna Coaches, Nurses, Housing Specialists, and Psychiatrists to support the coordination of the member’s recovery
• Provide feedback to Vanna technology and operations teams on existing processes and suggest improvements over time
• Assist with employment, educational and voluntary efforts and other resources that improve the quality of life for the members
• Serve as the supervisor for other Vanna social workers

About You

Need to Have

• 3+ years of experience in Case Management or Care Coordination
• Experience working in mental health and/or primary care in and around the community of Philadelphia, PA
• Belief that individuals suffering from serious mental illnesses can and will recover to achieve life goals when provided the opportunity, support, and community
• Organizational skills to prioritize tasks and maintain a schedule
• Experience working in a multidisciplinary team setting and leading change efforts
• Comfort working in ambiguity with a willingness to learn and adapt to new structures
• Basic computer and phone skills and willingness to learn how to work with Google, Slack, and Vanna EHR tools
• A valid driver’s license and comfort transporting members in company vehicles

Education Requirements

• Licensed Clinical Social Worker in the state of Pennsylvania

Nice to Haves

• Bilingual in Spanish and English to ensure we are meeting all members in their most comfortable language

Benefits

• Full medical, dental, and vision insurance.
• We cover 90% of your premium!
• 401K
• HSA/FSA/Dependant Care FSA options
• PTO (including sick. time, personal time, and vacation) You start accruing vacation time on Day 1!
• Company paid holidays off

COVID-19 Considerations and Vaccination Policy

Vanna Health is committed to keeping our team members and our members safe from COVID-19 and as such we follow local requirements and guidelines for medical professionals in the field. As a company, Vanna Health prioritizes each employee's and member's health. Therefore, all Vanna Health employees must be fully vaccinated from COVID-19.