About the Role

Flourish is seeking an Associate Director, Clinical R&D to lead the design, scaling, and optimization of our clinical and care operations. In this role, you will own complex, cross-functional projects, translating clinical workflows into scalable, technology-supported processes. You will drive carepod launches, analyze key metrics to identify gaps and opportunities, and support change management through training and feedback.

Responsibilities

• Own complex, cross-functional projects, including leading clinical and care operations initiatives such as pilots, workflow redesigns, and long-term scalable product vision.

• Partner closely with product teams to inform tooling, workflow productization, and usability improvements.

• Track key metrics and analyze qualitative and quantitative data to identify gaps, risks, and opportunities for improvement.

• Support change management by training teams, gathering feedback, and iterating on processes post-launch.

• Drive carepod launches, including onboarding staff, finalizing clinical schedules, and inputting data into systems.

• Provide direct care for a small caseload of 1–3 patients to remain immersed in the clinical model.

Role Requirements

• Licensed Mental Health Professional (PhD, LCSW, LPC) or equivalent clinical license eligible to provide patient care

• Willingness to obtain licensure in all 50 states.

• Professional with 8+ years of relevant experience, including:

  • 5+ years of clinical operations experience

• Strong project management skills with end-to-end ownership.

• Ability to design scalable clinical workflows from ambiguous or unstructured processes.

• Experience balancing clinical judgment with operational efficiency.

• Comfort operating in a dynamic, fast-paced startup environment.

Job Type: Full-Time

Work Location: Remote

Salary: $95,000-$110,000

Benefits:

• 401(k) matching

• Home Office Stipend

• Paid Time Off

• Medical, Dental, and Vision Insurance

Supervisor: This role reports to the VP of Clinical R&D

The Right Person

The right person (you!) cares deeply about improving outcomes and quality of life for individuals with serious mental health conditions. You thrive in fast-paced environments, can lead staff through high-stakes situations, and are committed to creating safe, integrated, and high-quality care. Flourish encourages applicants from all backgrounds, including those with lived experience, people of color, LGBTQ-identifying individuals, veterans, and differently abled individuals.

EEO Statement

Flourish Health is an Equal Employment Opportunity (EEO) employer. We provide a work environment free from discrimination and harassment and value diversity and inclusivity in all aspects of our operations.

E-Verify

Flourish Health participates in E-Verify and complies with federal law to verify the identity and employment eligibility of all employees.

Department

Clinical Operations

Locations

Multiple locations

Remote status

Fully Remote