Clinical Partnerships Coordinator - Remote
Blackbird Health
About Blackbird
At Blackbird, we envision a world where every child receives the care and support they need to thrive—emotionally, socially, and developmentally. That’s why we're transforming how pediatric mental health is assessed and treated, so we can make world-class care available in local communities.
Our whole-child diagnostic approach reveals the full story behind each child’s challenges, allowing us to address both the symptoms and their underlying causes. This leads to precise treatment sequenced in the right way to achieve meaningful outcomes that last.
Currently, we provide virtual and in-person mental health services, including comprehensive evaluations, medication- management and therapy, across Pennsylvania and Virginia with plans to expand to new markets in 2025.
Position Summary:
Blackbird Health is seeking a Clinical Partnerships Coordinator to strengthen collaboration with our most important community partners—pediatricians, schools, and mental health providers—through accurate reporting, seamless information sharing, and proactive communication.
This role is focused on ensuring that partners have the timely, clinically relevant updates and support they need to coordinate effectively with us. You’ll manage reporting processes, troubleshoot issues, oversee the transfer of documentation, and highlight key clinical cases that require attention. Your work will ensure that partnerships run smoothly and that providers see Blackbird as a trusted, responsive collaborator.
The ideal candidate is detail-oriented, proactive, and comfortable working across clinical and non-clinical settings. They’re data-comfortable, solutions-focused, and skilled at building trust through clear, consistent communication.
WHY WORK WITH US:
- Remote opportunity
- Comprehensive benefits package; medical and dental coverage is available day 1 of employment
- 401k(with a company match)
- Paid time off
- Employer paid life insurance coverage.
- Clinician-led leadership team
- Explore your career advancement potential by receiving opportunities to grow with tenure
- Supportive work culture
- Blackbird Health is made up of intelligent, humble, compassionate and hardworking people. Joining the ranks means you'll have an automatic network to turn to for best practices, professional development, and opportunities to share your expertise
ESSENTIAL FUNCTIONS:
- Design, manage, and execute clinical reporting processes for top referring partners.
- Provide regular status updates and reporting on shared patients’ care progress.
- Troubleshoot clinical reporting and documentation issues, working cross-functionally to resolve them quickly.
- Oversee the secure transfer of reports, clinical documentation, and other required records to community partners.
- Collaborate with Blackbird’s clinical teams to identify key cases or updates to proactively surface to partners.
- Support the market development team in other outreach activities to create new referring partner relationships and further cultivate existing ones.
- Act as a trusted representative of Blackbird, ensuring all communication reflects our values and commitment to care.
OUR IDEAL CANDIDATE WOULD HAVE:
- A strong personal connection to the Blackbird mission.
- A Bachelor’s Degree (required), preferably in Healthcare Administration, Nursing, Business, Education, or a related field.
- At least three (3) years of relevant experience in healthcare, education, or partner/client relationship management.
- Strong communication and interpersonal skills, with the ability to maintain trusted relationships across organizations.
- Comfort working with clinical data and reports, including spreadsheets and documentation systems.
- Exceptional time management and organizational skills.
- Ability to identify and solve problems proactively in collaboration with both clinical and non-clinical teams.
- Self-motivation, flexibility, and the ability to manage multiple priorities simultaneously.
- Strong computer skills and proficiency in Google Suite.
This a fully remote position
FOSTERING AN INCLUSIVE ENVIRONMENT:
Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type.
Join us!
We envision a world where every young person is fully understood and receives support building the tools they need to thrive. Join our team, make an impact, a real difference for patients, parents and caregivers.
“We wouldn't have a son without Blackbird Health. He would have ended his life.”
“It's so rare to find comprehensive care like this---from testing to therapy to med management (and more)--all in one place. In addition, the school advocacy support we receive is unprecedented. We no longer feel like we are managing things alone.”
Fostering an inclusive environment:
Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type.